Shipping Policy
Thank you for shopping with Coolshades.
Order Processing
- Orders are generally processed within 1–2 business days after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery time:
- Metro Cities: 3–5 Business Days
- Other Locations: 5–8 Business Days
- Remote Areas: 7–10 Business Days
Actual delivery may vary depending on your location and courier availability.
Shipping Charges
- Shipping charges (if applicable) are displayed during checkout before payment.
- Free shipping may be offered during promotional campaigns.
Courier Partner
Orders are shipped through our trusted logistics partner JD and associated courier networks.
Order Tracking
Once your order is dispatched, you will receive tracking details via SMS, email, or WhatsApp (where applicable).
Delivery Delays
Delivery may be delayed due to:
- Weather conditions
- Natural disasters
- Government restrictions
- High order volumes
- Courier operational delays
We appreciate your patience in such situations.
Incorrect Address
Customers are responsible for providing accurate shipping details. Coolshades is not responsible for delays or failed deliveries due to incorrect addresses or contact information.
Contact
For shipping-related assistance:
Email: coolshades@gmail.com
Location: Surat, Gujarat, India