Privacy Policy

Welcome to Coolshades. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order.

1. Information We Collect

When you use our website, we may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Shipping & Billing Address
  • Order Details
  • Payment Information (processed securely through payment gateways)
  • IP Address and Browser Information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve our products and services.
  • Prevent fraud and unauthorized transactions.
  • Comply with legal obligations.

3. Payment Information

We do not store your debit card, credit card, or UPI credentials. Payments are securely processed through trusted third-party payment providers.

4. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

You may disable cookies in your browser settings, although some website features may not function properly.

5. Information Sharing

We do not sell or rent your personal information.

Your information may be shared only with trusted service providers such as:

  • Shipping and logistics partners
  • Payment gateway providers
  • Government authorities if required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Marketing Communication

We may send promotional emails or messages regarding offers and new arrivals. You may unsubscribe at any time.

8. Your Rights

You may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Delete your information where legally permitted.

9. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page.

10. Contact Us

Coolshades

📍 Surat, Gujarat, India

📧 Email: coolshades@gmail.com

Instagram: @Coolshades666